I just wanted to thank you all for making my purchase in Charlton Down so effortless. I was very pleased to have met Ben Bond as he showed me a very suitable property but I did not prefer the location. When the house in Charlton Down came up Ben knew my requirements and made every effort to show me the property. He also managed to secure it for me before the agreed day which allowed me to confirm my offer. The period before exchange was long and painful but once again I received great support from Ben, Dan and especially Emma who reassured me as I waited to exchange. This teamwork meant I could deal with anyone in the office with confidence and they all knew my purchase details and this was very reassuring. It has been a real pleasure to deal with Direct Moves – thank you!